Privacy Policy

Privacy Policy for Online Store

Privacy Policy – CandlesPro

This Privacy Policy Privacy Policy CandlesPro explains how CandlesPro (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from candlespro.shop.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect data about how you interact with the website, including pages viewed, referring websites, and user behavior.

This is referred to as Device Information.

Additionally, when you make or attempt to make a purchase, we collect:

  • Name
  • Billing & shipping address
  • Payment information (securely processed)
  • Email address
  • Phone number

This is referred to as Order Information.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide order confirmations and customer support
  • Detect and prevent fraud
  • Improve website performance and user experience
  • Deliver relevant marketing and advertising

3. Cookies & Tracking Technologies

We use cookies, log files, and tracking pixels to improve functionality and analyze traffic.

You can disable cookies anytime via your browser settings. Learn more at:
http://www.allaboutcookies.org

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping providers
  • Analytics tools (such as Google Analytics)

Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout

We may also disclose information if required by law.

5. Behavioral Advertising

We may use your data to provide targeted ads.

Opt-out options:

You can also opt out via: http://optout.aboutads.info/

6. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing

To exercise your rights, contact us below.

7. Data Retention

We retain your order information unless and until you request deletion.

8. Data Transfers

Your information may be transferred outside of Europe, including to the United States and Canada, in compliance with applicable laws.

9. Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.

10. Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes.

11. Minors

This Privacy Policy CandlesPro is not intended for individuals under 18 years old.

12. Contact Information

If you have any questions or requests, contact us:

CandlesPro
Privacy Policy CandlesPro Compliance Officer
support@candlespro.shop

16192 Coastal Highway
Lewes, DE 19958
United States

Phone: +1 (302) 648-5819